Introduction

At The Prize Labs, we value your privacy and are dedicated to safeguarding your personal information. This policy outlines how we handle your data when you access our website (no matter your location) and explains your rights and the legal protections in place.

Key Details & Our Identity

Why This Privacy Policy Exists

This notice explains how The prize labs gathers and handles your personal information when you use our site, including details you share while creating an account or joining any of our contests.

Our platform is not designed for minors, and we do not intentionally gather data from individuals under the age of consent.

To meet legal requirements, we verify age and identity. Participants and winners may need to present valid photo identification to confirm who they are, how old they are, and where they live.

Please review this privacy notice alongside any other data related policies we may present during specific interactions. This document complements those notices and does not replace them.

Data Oversight

The Prize Labs manages and takes responsibility for your personal information (referred to as “we”, “us”, or “our” throughout this notice).
A designated Data Protection Officer (DPO) handles all inquiries related to this privacy statement. For any concerns or to exercise your rights under data protection laws, please reach out to the DPO using the contact details provided below.

Get in Touch

If you have any concerns about this privacy notice or how The Prize Labs handles your data, please reach out to our Data Protection Officer (DPO) through the following:

Legal entity name: THE PRIZE LABS LTD
Email address: help@theprizelabs
Postal address: 131 Surrenden Road, Brighton, East Sussex, United Kingdom, BN1 6ZA

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

Updates to This Policy & Your Responsibility

We routinely review our privacy notice. The current version was last revised in February 2021.
To ensure accuracy, please notify us if your personal details change while you’re engaged with The Prize Labs.

External Links

The Prize Labs website may feature links to external sites, plug-ins, or apps. Interacting with these may allow others to access or share your data. We don’t oversee these third-party platforms and aren’t accountable for their privacy practices. Once you exit our site, we recommend reviewing the privacy policies of any site you visit.

Information We Gather

Personal information refers to any data that can identify you as an individual. It excludes anonymous data where identity is stripped.

The Prize Labs may collect, manage, and share various categories of personal data, including:

• Identity Details: First name, last name, birth date, username, and title.

• Contact Info: Email, billing address, and shipping address.

• Financial Records: Bank details and payment card information.

• Transaction History: Payment records and competition-related activity.

• Technical Specs: IP address, login credentials, browser type/version, time zone, location, plug-in data, operating system, and device tech used to access our site.

• Profile Insights: Username, password, entries submitted, preferences, interests, feedback, and survey answers.

• Usage Patterns: How you interact with our site and contests.

• Marketing Preferences: Your choices regarding promotional messages from us or third parties, and how you prefer to be contacted.

Aggregated Data & Sensitive Information

The Prize Labs may compile and use summary data—like stats or demographics—for various purposes. Though this may stem from personal info, it’s not legally considered personal data if it doesn’t reveal your identity. For instance, we might use your activity data to estimate how many users engage with a feature. If such data is ever linked back to you, we treat it as personal and handle it accordingly.

We do not gather sensitive personal details such as ethnic background, beliefs, sexual orientation, health data, or criminal records.

Missing Information

If we’re legally required to collect certain personal data—or need it to fulfill a contract—and you don’t provide it, we may be unable to deliver the service or product. If that happens, we’ll let you know at the time.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.